At SPA Hotel Orbita we strive to provide exceptional products, services and experiences. We highly value our business, but more importantly – your loyalty. We know that confidentiality is an important issue.
We have developed this policy to explain our practices regarding the personal information we collect from you or about you on this site or through our applications, through written or oral communication with us when you visit our site or from other sources.
By using any of our products or services and / or by accepting this Policy, such as in the course of registering for any of our products or services, you consent to the collection and use of Personal Data, as well as is described in this document.
PERSONAL DATA WE COLLECT
At any point of contact or interaction with guests and in carrying out all aspects of our business, it is possible to collect personal data. This personal data may include: contact information with you; information related to your reservation, stay or visit; participation in a membership program or for loyal customers; participation in a competition, lottery or marketing program; information related to the purchase and receipt of products or services; personal characteristics, nationality, income, passport number and date and place of issue; travel history; payment information, such as your payment card number and other information about it, as well as authentication information and other billing and payment account details related to mobile payments; guest preferences; communication and marketing preferences; information about vehicles that you can bring to our site; other types of information that you have chosen to provide us or we may receive for you.
We also collect other personal data in certain cases, such as:
* Participation in the Program for loyal clients SPA hotel Orbita on the site: https://hotel-orbita.bg. When you enroll in our program, we will invite you to log in with your email address, Facebook or Google + account to take advantage of all the benefits that the program provides.
* Surveys: We may ask you for demographic data and other personal data in user surveys.
* Collection of information at the site: We collect additional personal data when registering at our site, including data that may be required by law. We may also use a surveillance system and other security measures at our sites, which may take or record photos of guests and visitors in public places, as well as information related to your location during your stay at our sites (via maps for access and other technologies). We may also use a surveillance system and other video recording technologies to ensure the protection of our employees, guests and visitors to our sites when permitted by law. We may also collect personal information in connection with on-site services, such as concierge services, fitness clubs, spas, events, babysitting services, equipment rental
* Profiles for events: If you are planning an event with us, we collect details about the event, the date of the event, the number of guests, details about the guest rooms, and for corporate events – information about your organization. We also collect information about guests who are part of your group or event. If you visit us as part of a group, we may have personal information about you provided to you by the group and receive offers from us as a result of your stay in a group or attending an event depending on your preferences and to the extent permitted by law. If you visit us as a participant in an event, we may share your personal data with the organizers of the event, as far as permitted by law. If you are an event organizer, we may also share information about your event with third party service providers who may offer you their event services to the extent permitted by law.
* Social networks: If you choose to participate in activities or offers on social networks sponsored by Hotel Ruskovets Resort, we may receive certain information from your social network account according to your settings in the social network service, such as location , registrations, activities, interests, photos, status update and friends list. We may also provide you with the opportunity to participate in photo contests, such as those taken during your stay with us, which you can share with your social media contacts for voting evaluation, shared suggestions or other promotions.
* Send to a friend: Periodically we offer you the option to send an e-card or share a message with a friend in another way, such as on the Internet,